Deutsch
Accessibility Statement
1. Introduction
The Best Western Plus Hotel Steinsgarten is committed to making its website and mobile applications accessible in accordance with legal requirements. The accessibility requirements result from the Accessibility Act (Barrierefreiheitsstärkungsgesetz, BFSG), in particular from § 14 BFSG in conjunction with § 3 para. 1 BFSG, as well as the underlying Ordinance to the Accessibility Act (Barrierefreiheitsstärkungsgesetz, BFSGV). The specific technical measures are based on the guidelines of the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA. This accessibility statement applies to the website www.hotel-steinsgarten.de
2. State of accessibility
This website is partially accessible, as not all requirements are fully met.
3. Non-accessible content
a) Technical barriers:
- iFrames for third-party content: These are not always accessible and cannot be influenced by us.
- Wrong or missing HTML structure: The page structure sometimes uses heading levels without a preceding logical order . This makes navigation within the content difficult, especially for users of assistive technologies. We will fix this.
- Some content, such as embedded maps (Google Maps) or image galleries, is opened on our website in so-called „lightboxes“. These interactive windows are currently not fully accessible. We are working on making these functions accessible in the future. As a transitional solution, we also provide all content (e.g. addresses, directions, captions) in text form or send these on request.
b) Content barriers:
- PDF and Office documents not accessible (missing tags, poor structure, non-accessible tables).
- Language mix on the website: Some sections contain English terms without the language being correctly marked up in the code.
d) Unreasonable burden:
According to Article 5 of Directive (EU) 2016/2102, an exception due to unreasonable burden may be invoked for certain content. Despite our efforts, it is currently not possible for us to offer the following content completely accessible:
- Older PDF documents and Office files:
Many PDF documents and Word files published before June 26, 2025 are not accessible. These documents sometimes contain missing structures, insufficient alternative texts for images or complex tables, which cannot be revised at short notice without additional resources.
New documents will be provided in an accessible format if possible.
If you require a specific document in an accessible version, please contact us.
3a. Further information on the accessibility of the service
1. general description of the service
The Best Western Plus Hotel Steinsgarten is a 4-star business and conference hotel in the university city of Giessen, centrally located yet quiet - just a few minutes' walk from the city center. It has 126 stylishly furnished rooms in various categories, a Mediterranean-style restaurant (“Park-Restaurant Classic”), a hotel bar (“Jever-Deel-Bar”) and a wellness area with swimming pool, sauna and experience shower. The hotel is aimed at business travelers, conference guests and city tourists. Amenities include free Wi-Fi, 43-inch flat-screen TV, barrier-free rooms, pet-friendliness and a wide range of services.
2. descriptions and explanations of the service
Booking and using the hotel offers takes place in several steps:
Booking and reservation: Bookings are made via a structured online platform with options for room category, length of stay and additional services. Half-board offers with breakfast and dinner are available.
Check-in and stay: Reception is staffed around the clock. Guests enjoy a modern ambience, culinary variety and relaxing hours in the wellness area.
Meetings and events: The hotel offers 8 air-conditioned meeting rooms for up to 200 people as well as 6 group work rooms. The rooms are equipped with modern technology and can be booked individually with catering and incentive offers.
Additional services: In addition to the wellness area, laundry, cleaning service, shuttle service, childcare, massage services and a business center are also available.
Information transparency: All relevant information on rooms, prices, services and availability can be accessed online in a clearly structured manner. The hotel ratings are over 8 out of 10 points in the categories of rooms, cleanliness and service.
4. Creation and review of this declaration
This declaration was created on June 26, 2025
Methodology of the test:
Self-assessment (internal tests with different browsers and keyboard navigation) and as partially automated tests with WAVE.
5. Feedback and contact details
If you notice any deficiencies regarding the accessibility of our website or if you require information on non-accessible content, you can contact us:
Best Western Plus Hotel Steinsgarten
Hein-Heckroth-Str. 20
35390 Gießen
Email: info@hotel-steinsgarten.de
Telephone: +49 (0)641 3899-0
If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.
6. Conciliation procedure
If you are of the opinion that this website is not accessible, you can inform our office or person named in section 5. If you do not receive a satisfactory response from us within six weeks, you can contact the relevant dispute resolution body:
Hesse
Barrier-free Information Technology Enforcement and Monitoring Center
Hessian Ministry for Social Affairs and Integration
Headquarters: Giessen Regional Council
Prof. Dr. Erdmuthe Meyer zu Bexten
Representative of the Hessian State Government for Barrier-free IT and Digital Participation
Head of LBIT - State Competence Centre for Barrier-free IT
Head of the Enforcement and Monitoring Body
Head of the Market Surveillance Body in accordance with the BFSG
Landgraf-Philipp-Platz 1-7
35390 Gießen
Telephone: +49 641 303 - 2901
E-mail: Durchsetzungsstelle-LBIT@rpgi.hessen.de
Best Western Plus Hotel Steinsgarten
Hein-Heckroth-Str. 20
35390 Gießen
Tel.: +49 (0)641 3899-0
www.hotel-steinsgarten.de
info@hotel-steinsgarten.de