Deutsch
Accessibility Statement
1. Introduction
Hotel Steinsgarten Gießen GmbH Best Western Plus Hotel Steinsgarten is committed to making its website and mobile applications accessible in accordance with legal requirements. This is based on the legal requirements of the German Accessibility Enhancement Act (BFSG), in particular Section 3 BFSG, and the Accessibility Ordinance (BFV). The accessibility requirements also arise from Section 14 BFSG in conjunction with Section 3 (1) BFSG and the BFV. These regulations transpose Directive (EU) 2019/882 on accessibility requirements for products and services into national law.
The specific technical measures are based on the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA.
This accessibility statement applies to the Website www.hotel-steinsgarten.de
2. State of accessibility
This website is partially accessible, as not all requirements are fully met.
3. Non-accessible content
a) Technical barriers:
- iFrames without titles: Embedded content such as maps or external videos do not have meaningful titles for screen readers.
- Third-party iFrames: This content comes from external sources and does not always comply with accessibility standards – we have no control over this.
b) Content barriers:
- Non-accessible PDF and Office documents: These documents often lack semantic structure, contain non-accessible tables, or have insufficient alternative text.
- Unmarked language mix: Some English terms or sections are not correctly marked in the code.
- The website occasionally uses decorative videos that do not contain any relevant information. These videos are hidden from screen readers and serve solely for visual design purposes.
c) Unreasonable burden:
According to Article 5 of Directive (EU) 2016/2102, an exception may be claimed for certain content on the grounds of disproportionate burden. Despite extensive efforts, we are currently unable to provide the following content in a fully accessible format:
- Many of the PDF and Word documents published before June 28, 2025 do not meet accessibility requirements. They often lack a clear structure, meaningful alternative text for images, or contain complex tables that would require considerable human and technical effort to make accessible.
We strive to make all new documents accessible. If you require an accessible version of a specific document, please contact us and we will provide it to you if possible.
4. Further information on the accessibility of the service
1. General description of the service
The Hotel Steinsgarten is a comfortable business and conference hotel in a central location in Giessen, nestled in a small park. The hotel offers around 126 modern rooms and suites as well as a wide range of services, including a wellness area with indoor pool, sauna, and fitness room, a restaurant, and a bar. It is aimed at business travelers, trade fair guests, and conference organizers.
2. Descriptions and explanations of the service
Room booking and stay arrangements:
Guests can choose from various room categories (single room, double room, suite). All rooms have free Wi-Fi, flat-screen TVs, and some have minibars. Peace and comfort are the top priorities.
Wellness & leisure:
The modern wellness area includes a heated indoor pool, sauna, fitness facilities, and massage services.
Catering options:
Culinary delights such as a breakfast buffet, regional and international specialties, and bar service create a feel-good atmosphere.
Conferences, seminars, and events:
The hotel has nine meeting and conference rooms equipped with the latest technology—ideal for meetings, seminars, or celebrations for up to 150 people. The team provides professional support in planning and execution.
Service & accessibility:
The reception is available around the clock. Services such as Wi-Fi, catering, and wellness are available at no additional cost. Technical assistance is available on site.
5. Creation and review of this declaration
This declaration was created on August 12, 2025
Methodology of the test:
Self-assessment (internal tests with different browsers and keyboard navigation) and as partially automated tests with WAVE.
6. Feedback and contact details
If you encounter any barriers when using our website or require information about non-accessible content, please contact us:
Best Western Plus Hotel Steinsgarten
Hein-Heckroth-Str. 20
35390 Gießen
Email: info@hotel-steinsgarten.de
Telephone: +49 (0)641 3899-0
If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.
7. Conciliation procedure
Complaints and market surveillance
If you believe that this website or mobile application is not accessible, you can contact the contact point specified in this statement. If no satisfactory solution can be found within a reasonable period of time, you can contact the competent market surveillance authority:
Landesverwaltungsamt Sachsen-Anhalt
Referat Verbraucherschutz / Marktüberwachung
Ernst-Kamieth-Straße 2
06112 Halle (Saale)
Best Western Plus Hotel Steinsgarten
Hein-Heckroth-Str. 20
35390 Gießen
Tel.: +49 (0)641 3899-0
www.hotel-steinsgarten.de
info@hotel-steinsgarten.de