The browser you are using no longer meets current requirements. Some functions of the website are therefore not available to you. In order to be able to use the site completely, please use an alternative browser.

Accessibility Statement

1. Introduction

Hotel Steinsgarten Gießen GmbH Best Western Plus Hotel Steinsgarten is committed to making its website and mobile applications accessible in accordance with legal requirements.

The accessibility requirements are derived from the Accessibility Strengthening Act (BFSG), in particular from § 14 BFSG in conjunction with § 3(1) BFSG, as well as the underlying Accessibility Strengthening Act Ordinance (BFSGV).

The specific technical measures are based on the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA.

This accessibility statement applies to the website www.hotel-steinsgarten.de



2. State of accessibility

This website is partially accessible, as not all requirements are fully met.



3. Non-accessible content

a) Technical barriers:

  • iFrames without titles: Embedded content (e.g., maps, external videos) does not have meaningful titles for screen readers.
  • iFrames for third-party content: These are not always accessible and cannot be influenced by us.

b) Content barriers:

  • The website occasionally uses decorative videos that do not contain any relevant information. These videos are hidden from screen readers and serve solely for visual design purposes.
  • PDF and Office documents not accessible (missing tags, poor structure, non-accessible tables).
  • Language mix on the website: Some sections contain English terms without the language being correctly marked up in the code.

d) Unreasonable burden:
According to Article 5 of Directive (EU) 2016/2102, an exception due to unreasonable burden may be invoked for certain content. Despite our efforts, it is currently not possible for us to offer the following content completely accessible:

  • Older PDF documents and Office files:
    Many PDF documents and Word files published before June 28, 2025 are not accessible. These documents sometimes contain missing structures, insufficient alternative texts for images or complex tables, which cannot be revised at short notice without additional resources.

New documents will be provided in an accessible format if possible.

If you require a specific document in an accessible version, please contact us.



3a. Further information on the accessibility of the service

1. general description of the service

The Hotel Steinsgarten is a comfortable business and conference hotel in a central location in Giessen, nestled in a small park. The hotel offers around 126 modern rooms and suites as well as a wide range of services, including a wellness area with indoor pool, sauna, and fitness room, a restaurant, and a bar. It is aimed at business travelers, trade fair guests, and conference organizers.

2. descriptions and explanations of the service

Room booking and stay arrangements:
Guests can choose from various room categories (single room, double room, suite). All rooms have free Wi-Fi, flat-screen TVs, and some have minibars. Peace and comfort are the top priorities.

Wellness & leisure:
The modern wellness area includes a heated indoor pool, sauna, fitness facilities, and massage services.

Catering options:
Culinary delights such as a breakfast buffet, regional and international specialties, and bar service create a feel-good atmosphere.

Conferences, seminars, and events:
The hotel has nine meeting and conference rooms equipped with the latest technology—ideal for meetings, seminars, or celebrations for up to 150 people. The team provides professional support in planning and execution.

Service & accessibility:
The reception is available around the clock. Services such as Wi-Fi, catering, and wellness are available at no additional cost. Technical assistance is available on site.



4. Creation and review of this declaration

This declaration was created on August 12, 2025

Methodology of the test:
Self-assessment (internal tests with different browsers and keyboard navigation) and as partially automated tests with WAVE.



5. Feedback and contact details

If you notice any deficiencies regarding the accessibility of our website or if you require information on non-accessible content, you can contact us:

Best Western Plus Hotel Steinsgarten
Hein-Heckroth-Str. 20
35390 Gießen
Email: info@hotel-steinsgarten.de
Telephone: +49 (0)641 3899-0

If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.



6. Conciliation procedure

If you are of the opinion that this website is not accessible, you can inform our office or person named in section 5. If you do not receive a satisfactory response from us within six weeks, you can contact the relevant dispute resolution body:

Hesse

Barrier-free Information Technology Enforcement and Monitoring Center
Hessian Ministry for Social Affairs and Integration
Headquarters: Giessen Regional Council

Prof. Dr. Erdmuthe Meyer zu Bexten
Representative of the Hessian State Government for Barrier-free IT and Digital Participation
Head of LBIT - State Competence Centre for Barrier-free IT
Head of the Enforcement and Monitoring Body
Head of the Market Surveillance Body in accordance with the BFSG

Landgraf-Philipp-Platz 1-7
35390 Gießen
Telephone: +49 641 303 - 2901
E-mail: Durchsetzungsstelle-LBIT@rpgi.hessen.de

Best Western Plus Hotel Steinsgarten
Hein-Heckroth-Str. 20
35390 Gießen
Tel.: +49 (0)641 3899-0
www.hotel-steinsgarten.de
info@hotel-steinsgarten.de